At HILLS, we are looking for experienced Temporary Front-of-House staff to work in a very busy environment, delivering food and beverages to our customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role, and enhance customers' dining experience.
General responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-house duties and collecting payment. If you are able to perform well in fast-paced environments, we’d like to meet you. To be successful in this role, you should be polite with our customers and make sure they enjoy their whole experience with us. You should also be a team player and be able to effectively communicate with our chefs and kitchen staff to make sure that orders are accurate and delivered promptly. Overall, it is the duty of our front of house staff to provide an outstanding overall dining experience for our patrons.
Detailed Responsibilities:
- Greet and escort customers to their tables;
- Present menus and provide detailed information when asked;
- Prepare tables by clearing and re-laying, ready for our next customers;
- Offer menu recommendations upon request;
- Up-sell additional products when appropriate;
- Take accurate food and drinks orders, using till systems;
- Deliver and communicate order details to the Kitchen Staff;
- Serve food and drink orders;
- Arrange table settings and maintain a tidy dining area;
- Deliver checks and collect bill payments;
- Clear used plates, glasses and silverware to kitchen for cleaning;
- Provide excellent customer service to guests.
Application Requirements:
- Proven work experience with two references
- Hands-on experience with cash register;
- Basic numeracy skills;
- Attentiveness and patience for customers;
- Strong organisational and multitasking skills, with the ability to perform well in a fast-paced environment;
- Active listening and effective communication skills;
- Team spirit;
- Flexibility to work in shifts.
Please send CV and covering letter to info@hillsbrecon.co.uk or call us on 01874 611714 for more information. More stories