HEALTH INFORMATION
Public Health Wales:
Detailed advice is also available from Public Health Wales https://phw.nhs.wales/.
NHS Wales:
The NHS online symptom checker is available at: https://www.nhsdirect.wales.nhs.uk/SelfAssessments/symptomcheckers/?ScName=CoronaVirusCOVID19&SCTId=175
Welsh Government
https://gov.wales/coronavirus
ADVICE SERVICES
Citizens Advice:
Telephone:
Contact Advicelink Cymru service on 0344 477 2020. Advisers are available 9am – 5pm, Monday – Friday.
Universal Credit:
For help to make a Universal Credit claim, contact our free national Help To Claim phone service on 0800 024 1220. Advisers are available 8am – 6pm, Monday – Friday.
Consumer Advice:
Contact the Citizens Advice Consumer Helpline on 0345 404 0506
To speak with an adviser in Welsh, call 0345 404 0505
Advisers are available 9am – 5pm, Monday – Friday
Online:
For online help, to include access to email and webchat services, please visit our website at www.adviceguide.org.uk
Citizens Advice Cymru: provide a wide range of advice about benefit rights and debt management etc https://www.citizensadvice.org.uk/wales/benefits/.
UK Government Universal Credit advice: www.understandinguniversalcredit.gov.uk/coronavirus
Shelter Cymru
https://sheltercymru.org.uk/news/
0800 495 495
Travel advice:
Transport for Wales Coronavirus travel advice https://tfwrail.wales/covid-19
Foreign Office travel advice: https://www.gov.uk/foreign-travel-advice
Advice for people who have booked tickets to travel abroad: https://www.abta.com/news/coronavirus-outbreak
Utilities:
Gas Leak - 0800 11 999
Power Cut - 0800 678 3105
Dwr Cymru - 0800 085 3968
BUSINESSES AND EMPLOYMENT
Business Wales:
www.businesswales.gov.wales
HM Revenue and Customs (HMRC) has a dedicated helpline for businesses concerned about being able to pay tax due to COVID-19: 0800 0159 559.
Acas provides workplace advice for employers and employees. It has a page on Coronavirus that is being updated daily https://www.acas.org.uk/coronavirus and provides a helpline: 0300 123 1100.
Wales TUC – the Wales TUC are supporting their members as are individual unions https://www.tuc.org.uk/covid-19-coronavirus-wales
MENTAL HEALTH AND WELL-BEING
Mind:
Advice on mental health and Coronavirus
https://www.mind.org.uk/information-support/coronavirus-and-your-wellbeing/
Mind in the Vale – 01446 730792 or admin@mindinthevale.org.uk
Samaritans: 116 123
BBC tips on looking after your mental health: https://www.bbc.co.uk/news/health-51873799
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